Privacy Policy

Privacy Policy

Last updated: June 23, 2026 Compliant with PIPEDA · Law 25 · LAIPVP

KALARCHIVE Inc. is committed to protecting the personal information entrusted to us. This policy explains what information we collect, how we use it, and the rights you hold under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

1Who We Are

KALARCHIVE Inc. is a secure document management company based in Hawkesbury, Ontario, Canada. We provide digitization, indexing, digital archiving, legal compliance consulting and certified document destruction services.

Privacy Officer
KALARCHIVE Inc. · Hawkesbury, Ontario, Canada
info@kalarchive.ca · 613-908-0142
Mon – Fri, 8am – 5pm

2Information We Collect

We collect only the information necessary to provide our services:

  • Identification: first name, last name, title, organization.
  • Contact details: email address, phone number, mailing address.
  • Professional information: industry, document volume, specific needs shared during a quote request.
  • Browsing data: IP address, browser type, pages visited — collected anonymously via analytical cookies with your consent.
We never collect credit card numbers directly on our website.

3Purposes & Legal Basis

We use your information to:

  • Respond to your enquiries and provide you with a personalized quote.
  • Perform service contracts concluded with you.
  • Meet our legal and regulatory obligations (PIPEDA, LAIPVP, Law 25, PHIPA).
  • Improve our website and services (anonymized data only).
  • Send service-related communications, with your explicit consent.

4Cookies

Our website uses only analytical cookies to improve user experience. No third-party advertising cookies are placed. You may accept or decline via the banner on your first visit.

5Sharing of Information

We do not sell, rent or transfer your personal information to third parties for commercial purposes. We may share your information:

  • With technical service providers (hosting, email) bound by strict confidentiality agreements.
  • When required by law (court order, regulatory obligation).
  • With your prior explicit consent.
All data is hosted exclusively in Canada. Your information never crosses the US border.

6Data Retention

We retain your information for as long as necessary for the purposes for which it was collected, or as required by law.

24 months Unconverted quote requests
Legal Contractual data (per applicable requirements)
Session Anonymous browsing data

7Security

KALARCHIVE applies security measures compliant with ISO 27001 and NAID AAA standards:

  • Encryption in transit (TLS) and at rest.
  • Need-to-know access controls.
  • Staff trained in data protection practices.
  • Regular security audits and criminal background checks.
  • Facilities secured by biometric access and 24/7 video surveillance.

8Your Rights

Under PIPEDA and applicable provincial legislation, you have the right to:

Access View the data we hold about you.
Correction Rectify inaccurate information.
Withdrawal Withdraw your consent to processing.
Complaint File a complaint with the Privacy Commissioner of Canada.

To exercise these rights, email info@kalarchive.ca. We will respond within 30 days.

9External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their respective policies.

10Policy Changes

We reserve the right to amend this policy. Any material change will be noted on this page with an updated date. Your continued use of the site after changes are published constitutes acceptance of the new terms.

11Contact

For any questions regarding this policy:

KALARCHIVE Inc.
Hawkesbury, Ontario, Canada
Mon – Fri
8am – 5pm
Contact form →